INTRODUCTION

This Privacy (“Policy”) applies to the securing and processing of personal data by QVS Tours & Travels Travel Limited (hereinafter “QVS Tours & Travels”) in connection with personal data provided by any person (“User”) who has purchased or intends to purchase or inquiries about any product(s) or service(s) made by QVS Tours & Travels through any of QVS Tours & Travels’s interface channels including website, mobile site and mobile app (collectively referred herein as “Sales Channels”).

For the purpose of Privacy Policy: - References in this policy to “you” or “your” are references to ‘User’ - References to “we”, “us” or “our” are references to ‘QVS Tours & Travels’ - References to “website” mean a reference to ‘website(s)’, ‘mobile site(s)’ and mobile app(s)

By accessing or using the website or any other sales channel, the User agrees with the term of the Privacy Policy and the contents herein. If you disagree with the Privacy Policy please do not access or use our website or any other Sales Channels.

This privacy policy does not apply to any third party website(s), mobile site(s) and mobile app(s). Users are requested to take note that information and privacy practices of QVS Tours & Travels’s business partners, advertisers, sponsors or other sites to which QVS Tours & Travels provides hyperlink(s), may be different from this privacy policy, Hence, it is recommended that you review the privacy policy of any such third parties before you interact.

Your privacy is important to us and we recognise that the use and disclosure of personal data has important implications for us and for the users whose personal data we process.

PURPOSE OF THIS POLICY

We respect your need to understand how and why information is being collected, used, disclosed, transferred and stored. Thus we have developed this Policy to familiarize you with our practices. This policy sets out the way in which we process your information when you use our Website or other digital platforms in accordance with applicable data protection laws. It is important that you read this policy together with any other policies we may provide on specific occasions when we are collecting or processing your personal data, so that you are fully aware of how and why we are using your personal data. This policy supplements the other notices and is not intended to override them.

DEFINING CONTROLLER OF PERSONAL DATA

A “Controller” is a person or organisation who alone or jointly determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. This notice is issued on behalf of QVS Tours & Travels as controller.

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.

As the circumstances warrant QVS Tours & Travels may be Controller or Processor of your personal data.

TYPE OF PERSONAL DATA WE COLLECT

Personal data includes any information about any user from which that person can be identified. It does not include personal data where the identity has been removed (anonymous data).

You may be asked for personal data anytime you are in contact with QVS Tours & Travels directly or indirectly through a third party.

We collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this policy.

We do not collect any special categories of personal data about you through our Website (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We collect, use, store and transfer different kinds of personal data about you. We have grouped together the following categories of personal data to explain

how this type of information is used by us. These terms are used throughout this Notice:

“Contact Data”: including your residential address, work address, email address and telephone numbers;

“Identity Data”: including your first name, last name, username or similar identifier, title;

“Website User Data”: Usernames, Passwords and other security related information used by you in relation to our services

“Transaction Data: Transactional history about your e-commerce activities, buying behaviour. Information pertaining any other traveller(s) for whom you made a booking through your registered QVS Tours & Travels account. In such case, you must confirm and represent that each of the other traveller(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s). “Marketing and Communications Data”: including your marketing and communication preferences. We also track when you receive and read marketing communications from us, which information we use to improve our marketing services, provide you with more relevant information and improve the quality of our marketing materials. Additional information about the personal data we process in connection with marketing is included with the marketing communications we send you;

“Public Domain or Third Party Data”: Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.

“Profile Data”: including information collected progressively when you visit our site including your referral website, pages you visit, actions you take, patterns of page visits and information from forms you fill in;

“Technical Data”: includes information collected when you access our website, mobile site or mobile app your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you are using; and

“Usage Data”: information about how you use our Website.

“Any other Personal Data”: If you request QVS Tours & Travels to provide visa related services, then copies of your passport, bank statements, originals of the filled in application forms, photographs, and any other information which may be required by the respective embassy to process your visa application. If you request QVS Tours & Travels to provide foreign exchange (forex) related services then passport copies, A2 form, air tickets or travel authentication document to verify confirmed travel or any other documents required to process your Forex transaction